Terms & Conditions

1. The following general terms and conditions in their currently valid version apply to all business relationships of any kind between North Trampoline/Avero Handelsgesellschaft mbH HRB16201 (hereinafter referred to as Avero) and the customer. Deviating conditions or general terms and conditions of the customer are not valid unless otherwise agreed in writing.

2. We save the contract text and send you the order data and our general terms and conditions by email. You can also view the general terms and conditions here at any time. For security reasons, your order data is no longer accessible via the Internet.

3. The presentation of the products in the online shop is not a legally binding offer, but only a non-binding online catalog. By clicking the "Order!" button you place a binding order for the goods in the shopping cart. Confirmation of receipt of the order is sent immediately after the order has been sent. We can accept your order by sending an order confirmation by email or by delivering the goods within two days.

4. North Trampoline/Avero reserves the right not to provide the promised service if it turns out after the contract has been concluded that the goods are not available, even though a corresponding hedging transaction has been concluded. In such a case, the customer will be informed immediately. Any consideration already provided by the customer will be reimbursed immediately. Further claims by the customer against North Trampoline/Avero are excluded.

5. Klarna
By making a purchase from us, you agree to Klarna processing the data required for the processing of invoice purchases and an identity and credit check. You can revoke your consent at any time with effect for the future. The retailer's terms and conditions apply.

Orders are placed via our website, in exceptional cases by email or telephone, unless otherwise agreed. Orders placed on behalf of another person without their consent will be reported to the police.

All product prices are shown in euros including VAT applicable at the time of purchase. Any transport costs incurred are shown separately.

We reserve the right to change product specifications and prices without prior notice. Upon completion of the purchase process, the price shown is confirmed, unless there is an obvious, plausible error.

The discount codes cannot be combined with other current discounts or offers.

If the goods are in stock, the delivery time for trampolines is 2-5 working days.
If we receive the order by 10:30 a.m., the shipment will be handed over to the shipping company on the same day (Monday to Friday).
Please note that the delivery time may be delayed by 1-2 days on public holidays.

If you choose the "Next day delivery" option (express delivery), delivery will take place the next day on working days (Mon-Fri). No deliveries are made on Saturdays.

Please clarify any special appointment requests with customer service in advance.

In cooperation with  Klarna  we offer the following payment options. Payment is always made to Klarna.

• Klarna invoice: Payable within 14 days of the invoice date. The invoice will be issued when the goods are dispatched and sent by email. You can find the invoice terms here.
• Klarna Installment Purchase: With Klarna’s financing service, you can pay for your purchase flexibly in monthly installments of at least 1/24 of the total amount (but at least EUR 6.95). You can find more information about Klarna Installment Purchase, including the general terms and conditions and the European standard information for consumer credit here.
• Sofortüberweisung
• credit card (Visa/ Mastercard)

The payment options are offered as part of Klarna Checkout. You can find more information and the terms of use for Klarna Checkout here . General information about Klarna can be found  here . Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in  Klarna's privacy policy .

Cookies
Klarna uses cookies for the “Remember me” function. By using our service, you agree to this.

Invoices from North Trampoline/Avero are payable immediately and without deduction, unless otherwise agreed in writing.

If the customer defaults on payment of the purchase price, the purchase price will be subject to interest at a rate of five percentage points above the respective base interest rate during the period of default. If North Trampoline/Avero can prove that it has incurred greater damages due to the delay, North Trampoline/Avero is entitled to claim these damages.

We offer a minimum of 1 year warranty on all our products, but in many cases the warranty period is significantly longer. However, our corporate customers only receive a warranty on products that are expressly intended for commercial use. All details can be found in the warranty section  .

North Trampoline follows the applicable legal basis for consumer protection and also grants its customers a 30-day right of return valid from receipt of the goods. We recommend returning the goods in their original packaging. If the original packaging is no longer available, this may result in a reduction in the value of the goods.

If the product has been used more intensively than is necessary to obtain a basic understanding of the function or properties of the product, the customer must bear the costs of any depreciation of the goods that has occurred while in the customer's possession. If the goods are returned to us in acceptable condition, the full price of the goods will be refunded after the goods have been inspected by our staff.

The return of trampolines/pallet goods is carried out by a shipping company commissioned by us. The customer bears the return costs of 99 euros including VAT. The return costs are offset against the credit for the returned goods (refund including the original freight costs).

A parcel return (GLS) will be charged with the amount of the actual delivery costs, whereby the original freight costs will be credited for a complete return. The return will be made using a return label created by us.

To register a return and before returning the goods, please fill out the return form and send it by email to info@northtrampoline.de. Alternatively, you can register the return directly using our online form at www.northtrampoline.de. Then print out the form and attach it to the outside of the return.

Click here for the return form

Packages that are delivered to a parcel shop and not picked up by the customer within the collection period and are therefore sent back to our warehouse will not be treated as returns as described above. In this case, the purchase price will be refunded, minus a 20 euro processing fee.

If you have received the wrong delivery, we will of course cover the transport costs.

In the event that something is delivered incomplete or defective, North Trampoline will replace the relevant parts within 2-5 days of receipt of notification or as soon as the replacement part has arrived at the warehouse. The right of withdrawal does not apply to companies.

Warranties and claims for damages

1. Defects or damage that are the result of negligent or improper handling or improper installation, as well as the use of unsuitable accessories or modifications to the original parts by the customer or a third party not commissioned by North Trampoline/Avero, are excluded from the warranty. In order to assess the damage, the customer is obliged to send meaningful pictures to North Trampoline/Avero customer service on which the damage is clearly visible.

2. Natural wear and tear is also excluded from the warranty.

3. If the customer accepts the goods or the object of the order despite being aware of a defect, he shall only be entitled to warranty claims to the extent described below if he expressly reserves these in writing immediately after receipt of the goods.

4. The customer is only entitled to warranty claims due to existing transport damage if he has fulfilled his obligation to inspect and report in accordance with Section 2, Paragraph 3. This does not apply if the customer is a consumer within the meaning of Section 13 of the German Civil Code (BGB).

5. The warranty period for new goods is 24 months. The period begins upon transfer of risk. The warranty period for used items is one year. If the customer is an entrepreneur within the meaning of Section 14 of the German Civil Code (BGB), the warranty period for new items is one year and for used items six months from transfer of risk.

6. In the event of damage or defects within the scope of the guarantee, the buyer must grant Avero the right to subsequent performance and fulfil the necessary conditions for this.

7. Otherwise, the warranty is governed by the statutory provisions.

8. North Trampoline/Avero is only liable for damages other than those resulting from injury to life, body or health if these are based on intentional or grossly negligent actions or on culpable violation of a material contractual obligation by North Trampoline/Avero or vicarious agents (e.g. the delivery service) of North Trampoline/Avero. Any further liability for damages is excluded. The provisions of the Product Liability Act remain unaffected. If a material contractual obligation is negligently violated, North Trampoline/Avero's liability is limited to the foreseeable damage.

North Trampoline only concludes purchase contracts with adults (aged 18 and over) or with minors with parental consent.

1. The risk of accidental damage to the goods passes to the buyer upon delivery to the buyer. This also applies to partial deliveries.

2. All prices are cash prices including VAT plus any packaging and transport costs that may apply.

3. The goods must be inspected for transport damage immediately after receipt by the customer or his representative. Any transport damage that can be identified must be reported immediately in writing. The customer must obtain written confirmation of any packaging damage from the transport company upon receipt of the goods.

4. Claims for damages against North Trampoline/Avero due to non-performance or delay are excluded unless there is intent or gross negligence.

1. Liability
North Trampoline/Avero is only liable for damages other than those resulting from injury to life, body or health if these are based on intentional or grossly negligent actions or on culpable violation of a material contractual obligation by North Trampoline/Avero or vicarious agents (e.g. the delivery service) of North Trampoline/Avero. Any further liability for damages is excluded. The provisions of the Product Liability Act and other mandatory statutory provisions remain unaffected.
If a material contractual obligation is negligently violated, North Trampoline/Avero's liability is limited to such typical damages in terms of type and extent that were reasonably foreseeable at the time the contract was concluded.
North Trampoline/Avero is only liable for the actions of partner companies if these are vicarious agents and does not guarantee the availability or freedom from disruption of the services offered under the links. In this case, North Trampoline/Avero also assumes no responsibility or liability for the compliance of the services offered by the partner companies with legal requirements.

2. Copyright
The content of the website www.northtrampoline.de is protected by copyright. The reproduction of information or data, in particular the use of texts, parts of texts or images requires the prior consent of North Trampoline/Avero.

3. Personal data / types of use
The security of personal data such as name, address, telephone number or email is a serious and important business concern for us. We therefore conduct our web activities in accordance with the respective laws on data protection and data security. Below you will find out what information we collect and how we handle it. For North Trampoline/Avero, the protection of your personal data is of the utmost importance to us. You decide whether or not you want to disclose this data to us, for example as part of a registration, survey or similar. This information is relevant to your inquiry, but is provided to us by you on a voluntary basis. For certain business processes (e.g. sending packages) it is necessary to transmit personal data to third parties (e.g. the post office). According to the Federal Data Protection Act, you have the right to free information about your stored data and, if necessary, the right to correct, block or delete this data.

4. Cookies
A cookie is a small file that the website sends to your browser when you visit the site. This file allows the site to remember information that is important to you, such as the language you use and other preferences.
This makes it easier to use the site next time. Cookies are essential to ensure a smooth online experience.

For example, we use cookies to display campaigns, to remember what items are in your shopping cart, and to remember the information you store in forms.

Information stored in cookies is only used by us to better meet your needs as a customer and to make online shopping as easy as possible for you.

Our payment provider Klarna uses cookies for the "Remember me" function. By using our service, I agree to this.

We will neither sell your personal data to third parties nor market it in any other way!
All personal data sent to us in our company is subject to the Telemedia Act (TMG), supplemented by the Federal Data Protection Act (BDSG) or other applicable legal regulations.
We initially store and process your personal data exclusively to the extent necessary to fulfill our contractual and legal obligations to you.

We will not send you any emails unless there is a problem with your order. Your email address will not be passed on to other companies.

5. Exchange of data
In addition to the types of use described above, North Trampoline/Avero shares your data with third parties who are involved in processing your order or orders. For example, if you have placed an order via our website, we will pass on your order information to partner companies and contractors of North Trampoline/Avero who process your order and deliver it to you. Data will only be passed on if it is required to fulfill your order, deliver it or process an inquiry. We will also pass on personal data to third parties if we are legally obliged to do so.

North Trampoline/Avero will not share any personal information about users of our website unless specifically permitted to do so. We do not sell usernames or email addresses to other companies who may send you unsolicited advertising or mail.

Third-party advertisements or links to other websites displayed on our website may collect user data when you click on them or otherwise follow their instructions. We have no control over the data collected voluntarily or involuntarily through third-party advertisements or websites. We recommend reviewing the privacy policies of the advertised websites if you have concerns about the collection and use of your data.

6. Data collected automatically on our website / Usage data
We welcome everyone to visit and use our site free of charge and to view the products offered there. When you visit our website, we log your IP address (ie the Internet address of your computer, not your email address) and other general usage data in order to assess which parts of our website you visit and how long you stay there.

This data is combined with the usage data of all visitors to our website in order to measure the number of visitors, the average time spent on our website, the pages viewed, etc. The data we collect is combined and used only for internal purposes. It is not possible to draw conclusions about you as a person.
We use this combined data to evaluate our products and services, including the news that we make available through our website, to measure the use of our website and to improve its content overall.

7. Use of Facebook Plugins
Our website uses so-called social plugins (“plugins”) from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo or the addition “Social Plugin from Facebook” or “Facebook Social Plugin”. You can find an overview of the Facebook plugins and what they look like here: http://developers.facebook.com/plugins

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page on our website, even if you do not have a Facebook profile or are not currently logged into Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can directly associate your visit to our website with your Facebook profile. If you interact with the plug-ins, for example by clicking the "Like" button or leaving a comment, this information is also sent directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.

For information on the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your rights and setting options to protect your privacy, please see Facebook's privacy policy: http://www.facebook.com/policy.php

If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plugins using add-ons for your browser, e.g. with the "Facebook Blocker" (http://webgraph.com/resources/facebookblocker/).

8. Use of Google+ plugins (e.g. "+1" button)
Our website uses so-called social plugins ("plugins") from the social network Google+, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). The plugins can be recognized, for example, by buttons with the "+1" symbol on a white or colored background. An overview of the Google plugins and their appearance can be found here: https://developers.google.com/+/plugins

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Google's servers. The content of the plugin is transmitted directly from Google to your browser and integrated into the page. Through the integration, Google receives the information that your browser has accessed the corresponding page on our website, even if you do not have a Google+ profile or are not currently logged into Google+. This information (including your IP address) is transmitted from your browser directly to a Google server in the USA and stored there.

If you are logged in to Google+, Google can directly associate your visit to our website with your Google+ profile. If you interact with the plug-ins, for example by clicking the "+1" button, the corresponding information is also sent directly to a Google server and stored there. The information is also published on Google+ and
displayed to your contacts there.

For information on the purpose and scope of data collection and the further processing and use of data by Google, as well as your rights and setting options to protect your privacy, please see Google's privacy policy: http://www.google.com/intl/de/+/policy/+1button.html

If you do not want Google to assign the data collected via our website directly to your profile on Google+, you must log out of Google+ before visiting our website. You can also completely prevent the loading of Google plugins using add-ons for your browser, e.g. with the script blocker "NoScript" (http://noscript.net/).

9. Use of Twitter plugins (e.g. "Tweet" button)
Our website uses so-called social plugins ("plugins") of the microblogging service Twitter, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). The plugins are marked with a Twitter logo, for example in the form of a blue "Twitter bird". An overview of the Twitter plugins and their appearance can be found here: https://twitter.com/about/resources/buttons

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Twitter servers. The content of the plugin is transmitted directly from Twitter to your browser and integrated into the page. Through the integration, Twitter receives the information that your browser has accessed the corresponding page on our website, even if you do not have a Twitter profile or are not currently logged into Twitter. This information (including your IP address) is transmitted from your browser directly to a Twitter server in the USA and stored there.

If you are logged in to Twitter, Twitter can directly associate your visit to our website with your Twitter account. If you interact with the plug-ins, for example by clicking the "Tweet" button, the corresponding information is also sent directly to a Twitter server and stored there. The information is also published on your Twitter account and displayed to your contacts there.

For the purpose and scope of data collection and the further processing and use of the data by Twitter, as well as your rights and setting options to protect your privacy, please refer to Twitter's privacy policy: https://twitter.com/privacy If you do not want Twitter to assign the data collected via our website directly to your Twitter account, you must log out of Twitter before visiting our website. You can also completely prevent the Twitter plugins from loading with add-ons for your browser, e.g. with the script blocker "NoScript" (http://noscript.net/).

10. Web analysis with Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being saved by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all of the functions of this website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

11. Cookies
Like many other commercial websites, North Trampoline/Avero may use the common technology known as "cookies" to collect information about how you use the website and to ensure that your visit is smooth. Our cookies do not contain or reveal any personal information. Cookies cannot read information from your computer or interact with other cookies on your hard drive. However, cookies do allow us to recognize you when you visit our website again.
If you do not want your browser to accept cookies, you can turn this option off in your browser settings.
Turning off the cookie function may prevent this website from working properly. You may not be able to access all the features and information on this website.

12. Click-through URL
In some email messages to our customers we use a technique called "click through URL." When you click on one of these links, you first go through our computer system to the actual website you are trying to reach. North Trampoline/Avero uses these "click throughs" to determine the level of interest in certain topics and to measure the effectiveness of our communications efforts. We do not share this data with anyone and we make no attempt to link the "click throughs" to individual email addresses.

13. Protection of minors
Children/young people should not submit any personal data to websites without the consent of their parents or guardians. North Trampoline/Avero recommends that all parents and guardians instruct their children on the safe and responsible use of personal data on the Internet.
In any case, North Trampoline/Avero will not knowingly collect personal data from children or use it in any way or disclose it to third parties without authorization, make it available or forward it.

14. Security
North Trampoline/Avero takes precautions to ensure the security of your personal data. Your data is carefully protected against loss, destruction, falsification, manipulation and unauthorized access or disclosure and distribution.

North Trampoline/Avero protects the customer data we collect by storing it on password-protected servers and so-called “firewalls” that use encryption techniques to prevent unauthorized access.

North Trampoline/Avero will make every effort, using current technical possibilities, to provide you with a secure environment for concluding the contract, but cannot guarantee the absolute security of your data.

We encourage you to take every precaution possible to protect your personal information while you are online. As a minimum, we ask that you change your passwords regularly, choose a combination of letters and numbers, and make sure you use a secure browser when you surf the Internet.

15. Links
This website contains links to other websites. Some of these other websites may use North Trampoline/Avero logos and trademarks and may look like websites operated by North Trampoline/Avero but are actually operated by independent third parties.

This should be appropriately stated on the website or in the terms of use or privacy policies. North Trampoline/Avero has no control over the content or operation of third party websites and is not responsible for any information contained on such websites. Likewise, North Trampoline/Avero is not responsible for the fulfillment of any orders or services ordered through such a website, nor is North Trampoline/Avero responsible for the privacy policies of such websites and the data that is explicitly or automatically collected there.

If you have any difficulties or other problems related to third-party websites, we ask you to contact that service provider directly.

The sites operated by third parties may share data collected about you with North Trampoline/Avero. Information that reaches North Trampoline/Avero in this way will be processed in accordance with this privacy policy and the relevant applicable and valid data protection laws.

16. Privacy Policy, Terms of Use and Conditions of Sale
This Privacy Policy applies together with our Terms of Use and Conditions of Sale. Together, these terms govern your use of this website.
We encourage all users of our website to familiarise themselves with these terms.

17. Privacy Policy Updates
North Trampoline/Avero may update this Privacy Policy from time to time. Such changes will be posted on the website. If you have any comments or questions about this Privacy Policy or any other policies on this website, please contact us in writing.

18. Applicability of the data protection policy
The data protection policy applies to all of our direct Internet services that you can access or call up at www.northtrampoline.de.

It is no longer valid if you leave our internet portal (internet direct services) via a link (links) and go to a website over which we have no influence (see information under Links in the Privacy Policy).
Use of this website is subject to this Privacy Policy. If you do not agree with it, we ask you to stop using our site. We reserve the right to change, add to or remove parts of the privacy policy at any time.
Changes will be displayed on the website - please check our site regularly.

19. Contact person for questions or requests for information
If you have any questions about the collection, processing or use of your personal data, or if you would like information, correction, blocking or deletion of data, please contact:

North Trampoline/Avero Handelsgesellschaft mbH
Herrenpfad-Süd 34
D-41334 Nettetal
Germany

1. Only German law applies.

2. The exclusive place of jurisdiction for lawsuits against North Trampoline/Avero Handelsgesellschaft mbH is Berlin. This also applies to lawsuits brought by North Trampoline/Avero Handelsgesellschaft mbH against the customer if the customer is a merchant, a legal entity under public law or a special fund under public law.

Should any of these provisions not be applicable for any reason whatsoever, this shall not affect the validity of the remaining provisions.

If you are dissatisfied with us as an online retailer, please contact us by phone or email so that we can find a solution together.

If you feel that you have not received any help despite repeated attempts, you can contact the  Online Dispute Resolution Body  .

In the event of war, natural disasters, industrial disputes, government decisions, failure to deliver by subcontractors or any similar event beyond our control that could not have been foreseen, North Trampoline's agreements and commitments will cease to apply.

We reserve the right to make printing errors and incorrect information in our products and services. All image information on our pages is to be understood as illustrations and North Trampoline cannot guarantee that the image accurately reflects the actual appearance and nature of the product. The consumer is entitled to complain about the product if there are significant errors and differences.

North trampoline® sweepstakes and contest rules.

Skills Day Giveaway TERMS CONDITIONS.