Delivery costs
Trampolines (and products over 65 kg)
49 EUR
Accessories and spare parts (under 65 kg)
29 EUR
Delivery time
If the goods are in stock, the delivery time is estimated to 2-7 working days (only Monday to Friday). If the goods are in stock at external central warehouse, the delivery time is estimated to 1-2 weeks.
Raben delivery (trampolines including accessories, bulky accessories/spare parts):
BG/CZ/EE/GR/HU/IT/LT/LV/NL/PL/RO/SK/UA: After dispatch, you will receive an e-mail from "My T&T" (My Track & Trace) from Raben regarding the delivery. Please choose the delivery option that suits you best. If you fail to choose an option within 2 days, the delivery will usually take place on the 3rd day without further notice.
Other countries: You will be contacted by phone 1 day before delivery. When placing your order, please make sure to provide us with a phone number where you can be easily reached. Alternatively, you can choose that the goods are placed in an easily accessible place at street level (no stairs/steps) without you being at home. If this is an option, please send us an e-mail immediately after placing your order.
If the goods cannot be delivered, there may be extra costs for a new delivery. The goods are placed on a pallet and wrapped with foil.
GLS delivery (accessories/spare parts):
After dispatch, you will receive an e-mail from "GLS FlexDelivery". You can then track exactly where the parcel is and when it will be delivered, or you can change the delivery options (parcel deposit at drop-off location, parcel shop).
UPS delivery (accessories/spare parts from external warehouse):
After dispatch, you will receive an e-mail from UPS with a tracking number. The sender is "Avero AB - Boxflow" (the name of our external warehouse in Sweden). UPS will first try to deliver to your delivery address during the day (early morning to evening). If you are not at home, you will be informed by e-mail that you can reroute your package as you wish. You can have it delivered to your home, to work, or to a UPS shop. If you do not choose a delivery option, the package will be deposited in a UPS shop and you will receive a notification by e-mail.
If you register with UPS as a MyChoice customer, you can even have the package delivered to your home address without a signature (according to UPS terms and conditions).
For questions about the delivery, please contact us, info@northtrampoline.com
